At best-photo, all our products are 100% digital and delivered instantly after purchase. We take great care to ensure that every guide, toolkit, and resource is fully described, accurately previewed, and immediately accessible from any location worldwide. Because our services are purely digital, no physical shipping or returns are required.
We want every customer to feel fully confident in their purchase. If you encounter any technical issues, file access problems, or unexpected errors, please contact us — we will do our best to resolve the situation promptly.
Important points to note:
• All digital products are delivered automatically and become accessible immediately after payment.
• Due to the nature of digital delivery, completed purchases are generally non-refundable once the files have been accessed or downloaded.
• However, refunds may be granted in specific cases such as:
– duplicate payment or accidental double purchase,
– corrupted or incomplete file delivery that cannot be fixed,
– technical failure preventing file access after verification.
• If a refund is approved, it will be processed using the same payment method that was used for the original transaction.
• Refunds are not issued for reasons such as change of mind, lack of compatibility with personal software, or misunderstanding of product description.
• All materials remain the intellectual property of best-photo and may not be resold, redistributed, or shared with third parties.
By completing a purchase, you acknowledge and agree to these terms. Our goal is to ensure transparency, fairness, and the best possible experience for every creator who uses our digital tools.